Job Listing Overview

West Virginia American Water is seeking a full-time Water Treatment Operator to join our team in True, WV. This vital role helps keep clean and safe water flowing to our local customers. Based out of our Bluestone surface water plant, the operator will serve as the “eyes and ears” of the plant and oversee the day-to-day treatment process. You will make process changes, perform maintenance and calibrations, run water quality samples and more. 

This position requires a Class III or Class IV West Virginia Operator license upon hire. 

Primary Role
Controls and maintains treatment plant machines, pumps, and equipment to purify and clarify water for human consumption and industrial use. Control treatment plant operations and produce potable water for residential, commercial and industrial use.

Key Accountabilities
Starts agitators to mix chemicals and allow impurities to settle to bottom of tank.
May perform periodic inspections and observe mechanical electrical, instrumentation devices in operation and check for abnormal conditions.
Repairs and lubricates machines.
Dumps or controls feeds specified amounts of chemical, such as chlorine, ammonia, and lime into water or adjusts automatic devices that admit specified amounts of chemicals into tanks to disinfect, deodorize, and clarify water.
Monitors panelboard
Records data such as residual content of chemicals, water turbidity and water pressure.
May utilize telemetry systems to monitor water tank levels and water pressure and adjust booster pumps to maximize system effectiveness in delivery of treated water
Utilizes electrical and instrumentation measuring instruments such as voltmeter, ohmmeter, telemetry calibrator, pressure calibrator etc.
Dismantles devices to gain access to internal parts to adjust, remove, or replace.

High School Diploma or equivalent required
Experience with SCADA system
Ability to perform routine maintenance on SCADA controlled equipment
Basic computer skills
Successfully complete and pass company provided training/safety courses
Certifications and Licenses
West Virginia state Class III or IV Water Operator License is required. 
Valid active, state’s driver license and ability to pass motor vehicle background

Work Environment
Frequently works in outside weather conditions
Day shift (8am-4pm) and night shift (12am-8am); Two days on night shift, three days on day shift
On-call responsibility as needed


Champions safety
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning

About West Virginia American Water

Share Our Purpose.  Be Yourself.  Feel Valued. 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit and join American Water on LinkedIn, Facebook, Twitter and Instagram.